jett contemporary fabric upholstered accent chair with nailhead trim cosette script printed beige linen dining chairs set of 2 farrells indoor outdoor acacia wood side table eeece683 melissa outdoor 11 seater aluminum u shaped sofa sectional db9018c3 mark patio dining set 2 seater round dining table acacia wood outdoor mesh seats teak and black skylar christmas garland 9 pre lit mixed spruce glitter branches with red berries and pinecones battery operated includes timer warm white led christmas lights 493231ea clayton outdoor 3pc multibrown wicker bistro set cassum modern industrial swiveling counter stool set of 2 3dba6d1e eliphaz contemporary fabric 3 seater sofa 769b787a fern outdoor 9 piece stacking wicker square dining set kamil recycled fabric artisan cube pouf elizabeth contemporary tufted bonded leather recliner set of 2 emory modern industrial 6 shelf v bookcase 14966e3e mark outdoor acacia wood 3 piece dining set with mesh seats 8ceeea39 danae coral outdoor 7 seater extended aluminum chat set with fire pit 7abfd0c7 crested bay outdoor aluminum loveseat and coffee table set 09d27ccb agnes outdoor 6 seater wood and wicker chair and bench dining set b9064386 burkehaven contemporary faux leather 3 piece club chair and sofa set archie patio dining set montenegro outdoor 6 piece teak finished acacia wood dining set with stacking chairs b95f5520 linsten outdoor wicker swivel club chairs with water resistant cushions borah contemporary faux wood 4 piece bedroom set e8deacd7 emperor boho throw blanket d4ebdb6e gloria fully upholstered queen size platform bed frame modern contemporary low profile kenia outdoor club chairs with cushions 21a363f0 rakiya contemporary fabric pouf toluca farmhouse 4 seater bar dining set kinlie pineapple umbrella base elon boho glam handcrafted marble top side table 5633b32c finethy modern glam faux marble side table white and champagne silver nealie outdoor 9 seater aluminum sectional sofa set with mesh chaise lounges rafael outdoor 5 piece multi brown wicker dining set bridger fabric sectional couch ebe0ce8b avacyn outdoor mid century modern acacia wood club chairs with cushions set of 2 5e902959 rabun outdoor acacia wood club chairs with cushions upson handcrafted boho mango wood 2 door sideboard mattie outdoor modern 19 5 inch fire column 46319df8 set of 2 stewart outdoor brown wicker barstool 81d1a48a tramel pre decorated pine cone and glitter unlit artificial tabletop christmas tree trellis outdoor 6 piece acacia wood dining set with wicker dining chairs flufy wynne outdoor water resistant 18 square pillow beige on blue cdd1f6e5 fortson modern industrial coffee table 93088d84 yvonne patio rocking chairs with accent table acacia wood with water resistant cushions erika outdoor 10 x 12 gazebo with water resistant canopy beige brooklyn outdoor acacia wood 3 seater sofa chat set with ottoman teak and beige cynthia outdoor acacia wood 9 piece sectional sofa set with coffee table d798e423 trevyn indoor outdoor wicker hanging teardrop egg chair stand not included 7fe5e91e manuel light weight concrete accent table 91416375 jackie outdoor geometric area rug blue and ivory gdf6618 7dfa03da 1337x 1337x FAQ - Procycling Point
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FAQ

1-How can I pay my order?

We accept payments via PayPal, Credit Card, Wire Transfer, and Cash (In the case of Payment by Cash will be applied an additional charge of € 5.50 for the cash handling by the courier)

2-MY ORDER IS GONE SUCCESSFUL?

After you have completed the order you will be sent a confirmation email with the details of the sale.
If you do not receive the email please check the junk mail and to verify that the email address provided is correct.
In case the confirmation e-mail should not be delivered please contact us or check the status of the order from the user panel.

3-WHEN / HOW WILL BE SHIPPED MY ORDER?

All orders are shipped by express courier (preferably TNT)
We guarantee the management and day shipment of all orders executed before 14.00 (except orders paid by bank transfer and / or logistical problems not derived from our work).
Your purchases will be delivered in 24 business / 48h from the time of shipment, depending on the destination.

4-I BOUGHT WRONG SIZE, CAN I CHANGE THE PRODUCT THAT I RECEIVED?

For all products on our site, excluding food, you can proceed with the return in the manner below.

Contact us in the appropriate section within 14 days of receipt of the package (click here), indicate the reference to your order and if you want to proceed with a return or a change of size / product.

In the second case you will have to indicate the product you want to replace and the size you would like to receive.

As soon as we receive your report, we will check the availability of the requested goods and send you an e-mail for shipping authorization.

Later you will have to follow these steps:

1- Check that the goods you want to replace are "like new" with all the labels and bags originally supplied.
2- Carefully pack the products, you can use the box in which you received them.
3- Insert a copy of the shipping authorization email you received in the box.
4- Send the package to:
  
  ProcyclingPoint c / o Tecnosens S.p.A. 
    Via Vergnano, 16
    25125 Brescia
    Italy

You can use the Post or a courier of your choice but we always recommend using a shipping method that is traceable.
The shipment to our warehouse is at your expense and the material under your responsibility, as per current legislation.

5- Wait for the package to arrive at our warehouse.

We will check the integrity of the items and proceed to shipping the new goods (this shipment is at our expense).
Also in this case we will provide you with the tracking number to monitor the goods.

In the event that you have made the return requesting a refund, the refund will be executed within 14 days of receipt at our warehouse, in the same way in which the payment was made.

(In the event that the requested size will not be available, we can proceed with the refund of the sum related to the returned items).

6-I RECEIVED AN ITEM OTHER THAN ORDERED, WHAT SHOULD I DO?

In the rare event that you receive a product different from the ordered contact us now (here), explain what is wrong and attach a photo of the item you received.
Arrange shipment of the correct product and together with the delivery the courier will withdraw the wrong product, we ask you to put in the box in which you received it.

The same applies to products damaged or not present in the package, please contact us and we will do our best to solve your problem.

7-THE PRODUCT YOU WISH IS NOT AVAILABLE / NOT THIS SITE

If the product is available from one of our suppliers we will be happy to source for you and we will do the same for the articles of the brands we handle but which are not present on our site!
Send us an email to info@procyclingpoint.com or write us using the appropriate section.