pop h guillochee 15 belt5918 chanel classic 11 12 handbag caviar gold hardware 26436 lv initiales 30mm reversible belt 77543 peekaboo iseeu petite with 306 hand sewn topstitches 122189 h infini belt buckle reversible leather strap 24 mm 425099 hermes special order hss birkin 30 bubblegum verso chevre mysore palladium hardware louis vuitton victorine wallet m624724880 chanel 23s as4041 mini camellia embossed rectangular flap bag antique gold hardware white2643 fendi sunshine medium dove gray leather shopper6584 chanel classic 11 12 handbag gold hardware 95293 clic h bracelet 134303 coco necklace7383 speedy bandouliere 30 m44602 lady dior jasmine card holder 58843 mini clic kelly bracelet 103522 louis vuitton twist west pochette m830776451 hermes birkin 30 bronze dore madame palladium hardware louis vuitton felicie pochette m835891617 love bracelet classic model 4 diamonds 34625 mini bucket cuir triomphe in denim with triomphe all over embroidery and calfskin6017 classique 16 bag in satinated calfskin black4668 hermes evelyne pm gold clemence ecru toile h canvas gold hardware fendigraphy mini pink leather mini bag5026 mini pop h necklace 55555 chanel classic 11 12 handbag 46043 ysl gaby vanity bag in lambskin 27645 mini maillon earrings 147515 custom ombre swarovski crystal hermes birkin 30 rose azalee clemence palladium hardware pre owned hermes birkin 25 bleu saint cyr swift gold hardware pre owned hermes birkin 30 orange togo gold hardware 1 serpenti viper bracelet 73054 favorite mm m40718 eb3a5fc4 pre owned hermes birkin 25 bleu frida epsom palladium hardware divas dream earrings 115497 mini maillon earrings 36546 louis vuitton bella m570707152 carry it m45199 mini lady dior gardenia wallet 102069 louis vuitton felicie pochette m114594032 love bracelet classic model paved ceramic3817 zoe m62933 ophidia gg small shoulder bag 5 trianon mm m46504 discovery bumbag pm m46035 c0ec5f66 hermes birkin 25cm gris neve togo gold hardware love solitaire3387 gucci blondie small top handle bag 5 chanel classic 11 12 handbag 35127 hermes special order hss kelly sellier 28 gris asphalte rose pourpre epsom brushed gold hardware b2986a16 frivole pendant mini model 55038 FAQ - Procycling Point
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FAQ

1-How can I pay my order?

We accept payments via PayPal, Credit Card, Wire Transfer, and Cash (In the case of Payment by Cash will be applied an additional charge of € 5.50 for the cash handling by the courier)

2-MY ORDER IS GONE SUCCESSFUL?

After you have completed the order you will be sent a confirmation email with the details of the sale.
If you do not receive the email please check the junk mail and to verify that the email address provided is correct.
In case the confirmation e-mail should not be delivered please contact us or check the status of the order from the user panel.

3-WHEN / HOW WILL BE SHIPPED MY ORDER?

All orders are shipped by express courier (preferably TNT)
We guarantee the management and day shipment of all orders executed before 14.00 (except orders paid by bank transfer and / or logistical problems not derived from our work).
Your purchases will be delivered in 24 business / 48h from the time of shipment, depending on the destination.

4-I BOUGHT WRONG SIZE, CAN I CHANGE THE PRODUCT THAT I RECEIVED?

For all products on our site, excluding food, you can proceed with the return in the manner below.

Contact us in the appropriate section within 14 days of receipt of the package (click here), indicate the reference to your order and if you want to proceed with a return or a change of size / product.

In the second case you will have to indicate the product you want to replace and the size you would like to receive.

As soon as we receive your report, we will check the availability of the requested goods and send you an e-mail for shipping authorization.

Later you will have to follow these steps:

1- Check that the goods you want to replace are "like new" with all the labels and bags originally supplied.
2- Carefully pack the products, you can use the box in which you received them.
3- Insert a copy of the shipping authorization email you received in the box.
4- Send the package to:
  
  ProcyclingPoint c / o Tecnosens S.p.A. 
    Via Vergnano, 16
    25125 Brescia
    Italy

You can use the Post or a courier of your choice but we always recommend using a shipping method that is traceable.
The shipment to our warehouse is at your expense and the material under your responsibility, as per current legislation.

5- Wait for the package to arrive at our warehouse.

We will check the integrity of the items and proceed to shipping the new goods (this shipment is at our expense).
Also in this case we will provide you with the tracking number to monitor the goods.

In the event that you have made the return requesting a refund, the refund will be executed within 14 days of receipt at our warehouse, in the same way in which the payment was made.

(In the event that the requested size will not be available, we can proceed with the refund of the sum related to the returned items).

6-I RECEIVED AN ITEM OTHER THAN ORDERED, WHAT SHOULD I DO?

In the rare event that you receive a product different from the ordered contact us now (here), explain what is wrong and attach a photo of the item you received.
Arrange shipment of the correct product and together with the delivery the courier will withdraw the wrong product, we ask you to put in the box in which you received it.

The same applies to products damaged or not present in the package, please contact us and we will do our best to solve your problem.

7-THE PRODUCT YOU WISH IS NOT AVAILABLE / NOT THIS SITE

If the product is available from one of our suppliers we will be happy to source for you and we will do the same for the articles of the brands we handle but which are not present on our site!
Send us an email to info@procyclingpoint.com or write us using the appropriate section.