gg crossbody bag4301 dior mini dior jolie top handle bag 36194 gucci 73 small bucket bag3087 chanel classic wallet on chainhigh end grade 35197 goyard anjou mini bag 27099 bottega veneta andiamo clutchhigh end grade 108775 small 30 montaigne avenue top handle baghigh end grade3335 gucci ace web stripe leather sneakers1870 dior small cd besace bag6263 loewe small puzzle bag in calfskinhigh end grade 28825 gucci 73 mini bucket bag 24684 gucci small tote bag with hook closure 22924 dior saddle bag with strap 29911 small lady d joy bag 31673 chanel 25c hobo suedehigh end grade 29987 prada raffia slides 23226 gucci gg marmont small top handle bag 25214 goyard anjou mini bag9389 dior small dior jolie top handle bag2989 hermes lift slip on sneaker 42293 dior medium signature bucket bag 37357 fendi peekaboo iseeu petitehigh end grade4303 small dior toujours baghigh end grade 28006 lv x tm romy ballet flats 39315 hermes birkin 25 sellier 32150 bottega veneta ciao ciaohigh end grade 55464 chanel large flap bag with top handlehigh end grade 63771 balenciaga hourglass handbag smallhigh end grade 23166 large dior nolita bag 25040 fendi peekaboo soft mediumhigh end grade 54497 womens gucci jordaan loafer 31253 miumiu denim flatform sandals7261 gucci softbit maxi shoulder baghigh end grade 41420 ysl heels4507 gucci womens platform slide sandal 38213 chanel slingbacks 388073 loro piana extra bag l27high end grade 47451 gucci womens slingback pump 48390 balenciaga rodeo handbag small suedehigh end grade 25022 hermes oran sandal 103320 jadior slingback pump 143885 celine teen celine lulu in grained calfskin 25568 dior miss caro mini baghigh end grade6902 bottega veneta small toscahigh end grade 61823 evelyne 16 92001 dioramour dior book tote6592 hermes lift slip on sneaker 61792 balenciaga womens rodeo handbag smallhigh end grade 21358 ysl court classic sneaker 146185 hermes jet sneaker 198897 Return and refund policy - Procycling Point
  1. Home
  2. Return and refund policy

Return and refund policy

For all products on our site, excluding food, you can proceed with the return in the manner below.

Contact us in the appropriate section within 14 days of receipt of the package (click here), indicate the reference to your order and if you want to proceed with a return or a change of size / product.

In the second case you will have to indicate the product you want to replace and the size you would like to receive.

As soon as we receive your report, we will check the availability of the requested goods and send you an e-mail for shipping authorization.

Later you will have to follow these steps:

1- Check that the goods you want to replace are "like new" with all the labels and bags originally supplied.
2- Carefully pack the products, you can use the box in which you received them.
3- Insert a copy of the shipping authorization email you received in the box.
4- Send the package to:
  
  ProcyclingPoint c / o Tecnosens S.p.A. 
    Via Vergnano, 16
    25125 Brescia
    Italy

You can use the Post or a courier of your choice but we always recommend using a shipping method that is traceable.
The shipment to our warehouse is at your expense and the material under your responsibility, as per current legislation.

5- Wait for the package to arrive at our warehouse.

We will check the integrity of the items and proceed to shipping the new goods (this shipment is at our expense).
Also in this case we will provide you with the tracking number to monitor the goods.

In the event that you have made the return requesting a refund, the refund will be executed within 14 days of receipt at our warehouse, in the same way in which the payment was made.

(In the event that the requested size will not be available, we can proceed with the refund of the sum related to the returned items).