picotin lock 18 91204 dior necklace 206602 medium dior bobby bag 99393 small wander matelasse nappa leather hobo baghigh end grade 88419 dioract sandal 76859 hermes oran sandal 93252 gucci womens horsebit pump 61696 large dior book tote 156499 miumiu mary jane pumps 38438 bottega veneta small toscahigh end grade 51389 ysl rive gauche shopper bag1311 evelyne 16high end grade4464 loewe medium flamenco purse in mellow nappa lambskin 57301 chanel flap bag with top handle 51575 gucci womens sandal with double g 23538 loewe small gate bag in soft calfskin and jacquard 53856 lv onthego gm 39568 hermes jet sneaker 82405 ysl court classic sneaker 76666 gucci rhyton glitter sneaker1287 gucci totissima small reversible tote bag6598 loewe small puzzle bag 189484 chanel pearl crush mini rectangular flap 95751 lv x tm lily mule8239 gucci bamboo 1947 jumbo gg small top handle bag 37406 womens screener sneaker 24563 dior d lane slide2824 medium dior toujours bag 118762 ysl babylone mules in smooth leather 34054 chanel suede mini flap baghigh end grade3614 bottega veneta small parachute 39953 lv x tm lily flat mule 29498 lv low key hobo pmhigh end grade1157 loewe small hammock bag in soft grained calfskin 59211 fendi mamma baguette mediumhigh end grade 48662 loro piana extra bag l27high end grade 103476 b27 high top sneaker8224 miumiu women loafer 84003 gucci diana small shoulder bag 75287 large dioriviera dior book tote 23347 balenciaga womens le city bag smallhigh end grade 77069 chanel mini clutch with chainhigh end grade5983 prada bonnie small leather shoulder baghigh end grade 33032 chanel 19 wallet on chainhigh end grade7426 chanel vanity with chainhigh end grade 88015 miumiu ruches nappa leather ballet flats3406 dior dioriviera dway slide 25118 dior gallop sling baghigh end grade 29873 christian louboutin new very priv120 mm platform pumps6830 chanel 2 55 handbaghigh end grade8617 Return and refund policy - Procycling Point
  1. Home
  2. Return and refund policy

Return and refund policy

For all products on our site, excluding food, you can proceed with the return in the manner below.

Contact us in the appropriate section within 14 days of receipt of the package (click here), indicate the reference to your order and if you want to proceed with a return or a change of size / product.

In the second case you will have to indicate the product you want to replace and the size you would like to receive.

As soon as we receive your report, we will check the availability of the requested goods and send you an e-mail for shipping authorization.

Later you will have to follow these steps:

1- Check that the goods you want to replace are "like new" with all the labels and bags originally supplied.
2- Carefully pack the products, you can use the box in which you received them.
3- Insert a copy of the shipping authorization email you received in the box.
4- Send the package to:
  
  ProcyclingPoint c / o Tecnosens S.p.A. 
    Via Vergnano, 16
    25125 Brescia
    Italy

You can use the Post or a courier of your choice but we always recommend using a shipping method that is traceable.
The shipment to our warehouse is at your expense and the material under your responsibility, as per current legislation.

5- Wait for the package to arrive at our warehouse.

We will check the integrity of the items and proceed to shipping the new goods (this shipment is at our expense).
Also in this case we will provide you with the tracking number to monitor the goods.

In the event that you have made the return requesting a refund, the refund will be executed within 14 days of receipt at our warehouse, in the same way in which the payment was made.

(In the event that the requested size will not be available, we can proceed with the refund of the sum related to the returned items).